Please read this policy carefully. By using our services and/or this website, you are indicating your acceptance of this policy.
We never sell your personal data, we use it solely for the purposes of providing you with our products and services in the best way possible. Our products and services are not intended for children under the age of 14; and we do not knowingly collect data relating to children. Data of children under 18 is provided with parental consent.
What we collect
We may collect the following information:
Identity data: First name, last name, email address, phone number, postal address
Medical information: Details of medical conditions & medication you may have that may affect your ability to participate in classes
Emergency contact: The data of a person you nominate in case of an emergency - their first & last name, email address and phone number
Technical data: details about the device(s) you use to access our website including your IP address, operating system and platform, as well as other technology on the device you use to access the website
Usage data: information about how you use our website, products and services. This includes your browsing patterns and information such as how long you might spend on one of our web pages, what you look at on our website, how you navigate our website, page response times and page interaction information
Marketing and communications data: your preferences on the communications you wish to receive as well as copies of any electronic communications sent to or received by you.
It’s important that the personal data we hold about you is accurate and up to date, so please keep us informed of any changes using your Members Area information page.
How do we collect your data?
We collect data in different ways:
By you completing an electronic registration form when you book a class or create an account.
By you completing a paper-based registration form with us at a class or workshop.
By you signing up to receive our newsletter via our website.
By you emailing us with an enquiry.
Via your usage of our website.
Via your purchase of our services and/or attendance at our classes.
How we use your personal data
We require this information to understand your needs and provide you with the best service we can, and in particular for the following reasons:
To contact you for reasons regarding your Pride Yoga classes - your class bookings, enquiries after classes, class passes, and any changes at Pride Yoga that may affect your relationship with us.
Internal record keeping.
We may use the information to improve our products and services.
If you have opted in receive them, we may periodically send promotional emails and about new products, special offers or other information which we think you may find interesting using the email address you have provided. You can follow the unsubscribe links in any communications you are sent.
There are certain communications which are essential to your relationship with us and will be sent to you regardless of your ‘opt in’ status. This includes class cancellations beyond Pride Yoga's control, venue changes and are relating to the provision of the services we provide.
We may use the information you provide to improve the performance of our website and ensure that we are providing the information you need in a user-friendly way.
We may share your data with third party social media platforms/search engines in order to show you targeted ads when you visit them. This is done by providing these platforms with your email address to create ‘audiences’ of users fitting certain demographic conditions so we can target our marketing. Please check the social media platforms’/search engines’ terms for more details on these services.
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and when you complete registration forms on our premises. We have processes in place to deal with any suspected personal data breaches and we will notify you and any applicable regulator of any breach where we are legally obliged to do so.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third party links
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form, look for the boxes to indicate that you wish to opt in to receive communications from us.
You can change your communication preferences at any point by contacting us, or by following any unsubscribe links in communications you are sent.